For your safety, please take preventative measures against compromised access. Users who have had an account compromised may continue to repeatedly receive harm. If you are using a smartphone, please use a computer.) (This form can only be accessed through a computer browser. If you would like to request a game data recovery, log in to the SQUARE ENIX Support Center using the SQUARE ENIX account that was compromised and click the below URL to contact us. If you have lost any items or gil or if any of your characters have been deleted, we will investigate and attempt to restore game data. Log In Remember ID Log In Enhancing security with one-time passwords. Over the holiday sale, I purchased the bundle of all the expansions. To register a license, please visit the FINAL FANTASY XIV: Mog Station ( I haven't touched this game since 2018. Please enter your Square Enix ID and password. This service account does not have a valid FINAL FANTASY XIV license for this platform or your subscription has expired. Log in to the game and see if there has been any damage or changes to your characters' items or gil. Log in to the FINAL FANTASY XIV: Mog Station. ![]() The physical security token can be purchased for $14.99 ( ) or you can download the free software version for your Android or iPhone device. (4) Add a Software or Security Token to the accountĪdding a token to the account will require the use of a one-time password upon every log in but it is the best way to secure the account from third party access. (2) Update the security question and answer Once you are able to log in to the account, secure the account once more by going to "Square Enix Account Settings" -> "Update Account Information" and doing the following: (5) Enter the Confirmation Code into your browser and complete the form to update your password (4) An email containing the following information will be sent (do not close your browser): (2) Select "Forgot your ID or password?" from the login screen (1) Access the FINAL FANTASY XIV: Mog Station ( ) Following these tips will help to ensure you are able to easily access the account and that your FINAL FANTASY XIV experience will be a positive one. (5) Follow the link to reset your password Please ensure the account details are accurate and matches the information that was registered when the account was created. (4) An email containing the following information will be sent The status of your service account and available characters can be confirmed on the Your Account page. Log into the FINAL FANTASY XIV: Mog Station with the Square Enix account containing characters you wish to be transferred. (3) Enter your registered email address (case sensitive) Step 3: Log into the FINAL FANTASY XIV: Mog Station. ![]() (2) Select "I forgot my ID/password" from the login screen (1) Run "FINAL FANTASY XIV: A Realm Reborn" To restore the status of the account, perform a virus scan on your computer or smartphone and follow these steps to reset your password. If you suspect that an account you access has been compromised, please perform these steps as soon as possible.
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